JewelBirds

Privacy Policy

Privacy Policy

Welcome to Jewel Birds ("we," "our," or "us"). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard the information you provide when you visit our website, browse our products, or make a purchase. By accessing or using our website, you agree to the practices described in this Privacy Policy.

When you interact with our website, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and details related to your orders. We may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, browsing activity, and other usage data to help us improve the functionality, performance, and security of our website.

To complete your purchases, we work with trusted third-party payment service providers. Jewel Birds does not store your debit card, credit card, UPI PIN, net banking credentials, or any other sensitive payment information. All payment transactions are securely processed through encrypted payment gateways that comply with applicable security standards.

We use the information we collect to process and deliver your orders, verify payments, provide customer support, communicate order confirmations and shipping updates, improve our products and services, prevent fraudulent activities, comply with legal obligations, and, where you have provided your consent, send promotional offers, newsletters, and marketing communications. You may opt out of promotional communications at any time.

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, maintain your shopping cart, analyze website traffic, and improve our services. You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.

Jewel Birds respects your privacy and does not sell, rent, or trade your personal information to third parties. We may share your information only with trusted service providers, including payment gateway providers, shipping and courier partners, website hosting providers, technology service providers, analytics providers, and government or regulatory authorities where disclosure is required by applicable law. These third parties are authorized to use your information solely for the purpose of providing services on our behalf and are expected to maintain appropriate confidentiality and security measures.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure, and therefore we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing orders, providing customer support, complying with legal, tax, and accounting obligations, resolving disputes, and enforcing our agreements. When your information is no longer required, it will be securely deleted or anonymized where appropriate.

Subject to applicable laws, you have the right to request access to the personal information we hold about you, request corrections to inaccurate or incomplete information, request deletion of your personal information where legally permissible, and opt out of receiving marketing communications. We will respond to such requests within a reasonable period and in accordance with applicable legal requirements.

Our website may contain links to third-party websites or services that are not owned or controlled by Jewel Birds. We are not responsible for the privacy practices, policies, or content of these third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Our website is intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take reasonable steps to delete such information from our records. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any revisions will be posted on this page with the updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us at jewelbirds7@gmail.com. We will make reasonable efforts to respond to your inquiry as promptly as possible.

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              Terms & Conditions

              Welcome to Jewel Birds. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, placing an order, or purchasing any product from Jewel Birds, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue using our website. Jewel Birds offers artificial jewellery, gemstone jewellery, and related fashion accessories through its online store. While we make every effort to ensure that the descriptions, images, specifications, pricing, and other information displayed on our website are accurate, occasional errors may occur. Product images are intended to represent the items as accurately as possible; however, slight variations in colour, finish, size, or appearance may occur due to photography, lighting, monitor settings, or the handmade nature of certain products. Such variations shall not be considered defects. By placing an order through our website, you confirm that all information provided by you is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account. Jewel Birds reserves the right to refuse service, suspend accounts, or cancel orders if we believe that false, misleading, or fraudulent information has been provided. All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified. Prices are subject to change without prior notice. While we strive to ensure pricing accuracy, Jewel Birds reserves the right to correct any pricing errors and cancel or refuse orders placed for products listed at an incorrect price. If payment has already been received for a cancelled order, the amount paid will be refunded to the original payment method. Payments made through our website are processed securely by trusted third-party payment providers. Jewel Birds does not store your credit card, debit card, UPI PIN, or other sensitive payment information. Orders will be processed only after successful payment authorization unless Cash on Delivery is offered and selected where available. Jewel Birds will make reasonable efforts to process and dispatch orders promptly. Delivery timelines provided on the website are estimates and may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances. We are not responsible for delays caused by third-party logistics providers or events beyond our reasonable control. The ownership and risk of loss for products purchased from Jewel Birds pass to you upon successful delivery of the order to the shipping address provided. It is your responsibility to ensure that the delivery details are accurate. Any additional charges resulting from incorrect or incomplete shipping information may be borne by the customer. Returns, exchanges, cancellations, and refunds are governed by our separate Refund & Return Policy. By placing an order, you acknowledge that you have read and agreed to that policy. All content available on the Jewel Birds website, including but not limited to product photographs, logos, graphics, text, product descriptions, videos, website design, trademarks, and other intellectual property, is owned by or licensed to Jewel Birds and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent. You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website. You must not attempt to gain unauthorized access to our systems, interfere with the operation or security of the website, distribute malicious software, or engage in any activity that could damage the reputation or functionality of Jewel Birds. To the fullest extent permitted by applicable law, Jewel Birds shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website, products, or services. Our total liability for any claim relating to a purchase shall not exceed the amount paid by you for the specific product giving rise to the claim. Jewel Birds reserves the right to modify, suspend, or discontinue any part of the website, products, services, promotions, or these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being published on this page. Your continued use of the website after such changes constitutes your acceptance of the revised Terms. These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms, your use of the website, or any purchase made from Jewel Birds shall be subject to the exclusive jurisdiction of the competent courts in India. If you have any questions regarding these Terms & Conditions, please contact us at jewelbirds7@gmail.com. We will be happy to assist you.

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